Please reach me at trulykustomkoated@gmail.com if you cannot find an answer to your question.
Yes. Each item is custom made and one of a kind. An item can be similar but never the exact same.
I specialize in a wide range of custom-made items, including personalized jewelry, accessories, wall decor, and more. Just let me know your preferences, and I'll work to create a unique piece tailored to your desires. Please feel free to send me an message of your request.
Custom items that are listed on the site are ready to ship and should be received within 3-5 business days. All made to order items can take up to 7-14 business days to be made depending on type of item. The production time varies depending on the complexity of the custom item and my current workload. I'll provide you with an estimated delivery date when you place your order.
I do have a pick up location in Atlanta on specific days and times. You can contact me prior to placing order and arrangements can be made for this transaction.
I may be able to accommodate rush orders or expedited shipping for an additional fee. Please contact me for more information and availability.
No, currently my business is operated online only.
Due to the personalized nature of custom-made items, I do not offer refunds/exchange or returns. However, if there are any issues with the product, please contact me, and I'll work to address and resolve the matter.
No, I do customize other items if requested. For custom orders, please reach out to me to discuss to ensure request can be created.
Once the customization process begins, it may not be possible to make significant changes. However, if you have any concerns or requests, please contact me as soon as possible, and I'll do our best to accommodate your needs.
You will receive updates on the shipping information via email/text throughout the entire process.
An established trademark brand is a well-known and legally protected brand that has gained recognition and reputation in the marketplace. A trademark is a distinctive sign, symbol, logo, name, or phrase that a company uses to identify and distinguish its products or services from those of others.
The presence of established trademark brands contributes to the exceptional quality and uniqueness of each item. As a result, these specialized custom pieces are priced accordingly, reflecting the elevated value and prestige they bring to your style.
Not at this time.
Caring for Your Custom Items: Important Care Instructions
Extend the lifespan of your custom items with ease! . For specific care instructions, you can contact me directly. Keep your creations looking vibrant and fresh for years to come!"
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